1. Introduction
At TrustLaw, we respect
your privacy and are committed to protecting your personal data.
This Privacy Policy outlines how we collect, use, and safeguard
your information when you interact with our services, website,
or communication channels. By using our services or accessing
our website, you agree to the practices outlined in this policy,
in accordance with the Personal Data Protection Act (PDPA) of
Singapore and other relevant regulations.
2. Information We Collect
We may
collect the following types of information from you:
Personal Identification Information: Name, email address, phone
number, and postal address.
Business Information: Company name, registration details, and
industry type.
Service-Related Information: Data necessary for providing legal,
accounting, or other professional services.
Technical Data: IP addresses, browser type, operating system,
and usage data collected via cookies or analytics tools.
Financial Data: Payment details for billing and invoicing
purposes.
Communication Records: Emails, messages, and call logs to ensure
effective communication and service delivery.
3. How We Use Your Information
We
use the information we collect for the following purposes:
Service Delivery: To provide, maintain, and enhance our legal
and accounting services.
Communication: To respond to inquiries, manage consultations,
and update you about services.
Billing and Payments: To process transactions and manage
financial accounts.
Marketing: To inform you about our services, offers, and
updates, with your consent.
Legal Compliance: To comply with applicable laws, regulations,
and legal obligations.
Website Optimization: To improve user experience and website
functionality using cookies and analytics.
4. How We Protect Your Information
We implement robust security measures to safeguard your data,
including:
Encryption: All data transfers are encrypted to prevent
unauthorized access.
Access Control: Restricted access to sensitive data, limited to
authorized personnel only.
Regular Audits: Frequent reviews and updates of our security
practices.
Data Minimization: Collecting and retaining only the data
necessary for specific purposes.
Incident Management: Procedures in place to respond promptly to
data breaches or security incidents.
5. Your Rights
You have the
following rights under this Privacy Policy:
Access Your Data: Request access to the personal information we
hold about you.
Update Your Data: Request corrections to inaccurate or
incomplete information.
Withdraw Consent: Opt out of specific uses of your personal
information.
Data Portability: Request a copy of your data in a portable
format, where applicable.
Data Deletion: Request the deletion of your data, subject to
regulatory requirements.
6. Data Retention
We retain your
personal data only for as long as necessary to fulfill the
purposes outlined in this policy, comply with legal
requirements, and resolve disputes. Once data is no longer
needed, it will be securely deleted or anonymized.
7. Cookies and Tracking Technologies
Our website uses cookies and similar technologies to improve
user experience, analyze traffic, and personalize content. By
using our website, you consent to the use of cookies as
described in our Cookie Policy. You may disable cookies through
your browser settings, but this may affect website
functionality.
8. Sharing of Information
We do not
sell or rent your personal information. We may share your data
with:
Service Providers: Trusted third parties that assist us in
delivering services, such as payment processors and IT support.
Legal Authorities: When required by law, to comply with legal
obligations or protect our rights.
Business Transfers: In the event of a merger, acquisition, or
sale, your data may be transferred to the new entity.
All third parties are contractually obligated to maintain
the confidentiality and security of your data.
9. Cross-Border Data Transfers
If
your data is transferred outside Singapore, we ensure that it is
protected by measures equivalent to those required by
Singaporean laws. By using our services, you consent to such
transfers.
10. Changes to This Privacy Policy
We may update this Privacy Policy to reflect changes in our
practices or applicable regulations. Any updates will be posted
on this page with the revised date. We encourage you to review
this policy periodically to stay informed.
11. Contact Information
For any
questions or concerns about this Privacy Policy, your rights, or
your data, please contact us:
Email: support@TrustLawa.com
Phone: +65 (988) 345-52
Address: 181 Stirling Rd, Singapore 140181
We are committed to addressing your concerns promptly and
transparently.