Privacy Policy

1. Introduction
At TrustLaw, we respect your privacy and are committed to protecting your personal data. This Privacy Policy outlines how we collect, use, and safeguard your information when you interact with our services, website, or communication channels. By using our services or accessing our website, you agree to the practices outlined in this policy, in accordance with the Personal Data Protection Act (PDPA) of Singapore and other relevant regulations.

2. Information We Collect
We may collect the following types of information from you:

Personal Identification Information: Name, email address, phone number, and postal address.
Business Information: Company name, registration details, and industry type.
Service-Related Information: Data necessary for providing legal, accounting, or other professional services.
Technical Data: IP addresses, browser type, operating system, and usage data collected via cookies or analytics tools.
Financial Data: Payment details for billing and invoicing purposes.
Communication Records: Emails, messages, and call logs to ensure effective communication and service delivery.

3. How We Use Your Information
We use the information we collect for the following purposes:

Service Delivery: To provide, maintain, and enhance our legal and accounting services.
Communication: To respond to inquiries, manage consultations, and update you about services.
Billing and Payments: To process transactions and manage financial accounts.
Marketing: To inform you about our services, offers, and updates, with your consent.
Legal Compliance: To comply with applicable laws, regulations, and legal obligations.
Website Optimization: To improve user experience and website functionality using cookies and analytics.

4. How We Protect Your Information
We implement robust security measures to safeguard your data, including:

Encryption: All data transfers are encrypted to prevent unauthorized access.
Access Control: Restricted access to sensitive data, limited to authorized personnel only.
Regular Audits: Frequent reviews and updates of our security practices.
Data Minimization: Collecting and retaining only the data necessary for specific purposes.
Incident Management: Procedures in place to respond promptly to data breaches or security incidents.

5. Your Rights
You have the following rights under this Privacy Policy:

Access Your Data: Request access to the personal information we hold about you.
Update Your Data: Request corrections to inaccurate or incomplete information.
Withdraw Consent: Opt out of specific uses of your personal information.
Data Portability: Request a copy of your data in a portable format, where applicable.
Data Deletion: Request the deletion of your data, subject to regulatory requirements.

6. Data Retention
We retain your personal data only for as long as necessary to fulfill the purposes outlined in this policy, comply with legal requirements, and resolve disputes. Once data is no longer needed, it will be securely deleted or anonymized.

7. Cookies and Tracking Technologies
Our website uses cookies and similar technologies to improve user experience, analyze traffic, and personalize content. By using our website, you consent to the use of cookies as described in our Cookie Policy. You may disable cookies through your browser settings, but this may affect website functionality.

8. Sharing of Information
We do not sell or rent your personal information. We may share your data with:

Service Providers: Trusted third parties that assist us in delivering services, such as payment processors and IT support.
Legal Authorities: When required by law, to comply with legal obligations or protect our rights.
Business Transfers: In the event of a merger, acquisition, or sale, your data may be transferred to the new entity.

All third parties are contractually obligated to maintain the confidentiality and security of your data.

9. Cross-Border Data Transfers
If your data is transferred outside Singapore, we ensure that it is protected by measures equivalent to those required by Singaporean laws. By using our services, you consent to such transfers.

10. Changes to This Privacy Policy
We may update this Privacy Policy to reflect changes in our practices or applicable regulations. Any updates will be posted on this page with the revised date. We encourage you to review this policy periodically to stay informed.

11. Contact Information
For any questions or concerns about this Privacy Policy, your rights, or your data, please contact us:

Email: support@TrustLawa.com
Phone: +65 (988) 345-52
Address: 181 Stirling Rd, Singapore 140181

We are committed to addressing your concerns promptly and transparently.